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1. Editorial: Deflating the bubble |
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In Italy, as elsewhere, there is bewilderment and concern
in the media and in business circles. Has a tornado hit the
stock market and business in general? Not really. There have
been drops in Nasdaq stock prices and some fluctuations also
in traditional stock trading. There are similar ups-and-downs in
stock markets around the world. Those adjustments were to be
expected. The bubble hasnt exploded, but a bit of hot air
had been let out of balloons that were flying too high. And
of course there are speculative waves that exploit the
ups-and-downs. Its happened before, especially at times when
the stock exchange was experimenting with new types of
business. And it will happen again. Many new
economy stocks are overpriced; many startups have
failed and more will stumble before real long-term winners
can be identified.
Some fluctuations are hard to understand. For instance
there were heavy sales of Microsoft shares when the decision
of judge Thomas Penfield Jackson was announced on April 6.
The matter is very complex, the investigation had been going
on for years and there will be no practical effects for
another year or more. It will take a long time before the
problem of the Microsoft monopoly comes near to a (much
overdue) solution. Nothing happened on April 6 that could
have any impact on the companys profits for months and years
to come. It this just an emotional reaction to the news?
Maybe. But it would be very surprising if some large
operators hadnt caught the opportunity for a quick and easy
gain. As is happening in many other cases.
Nobody (including financial analysts) has a clear idea of
what will happen in coming months. Will there be more
haphazard fluctuations or will the market gradually settle to
more realistic stock prices and a more considerate choice of
investment? Thats likely to happen eventually. But nobody
knows when and how.
If thats a problem in the United States, where there are
strong leaders in technology and the general public has many
years of experience in the stock market, its even more
difficult in countries like Italy where most companies dont
know how to cope with the new environment and many people
shifted their savings from government bonds to stocks only a
short while ago. Several people made some good earnings in a
fast-growing market, but there was a general delusion that
uninterrupted growth would go on forever. Of course there has
never been, and there never will be, any market that works
like a rigged slot machine. But thats what many people were
led to think and thats why now there is so much
disappointment.
So far the bitter medicine of stock disappointments
hasnt worked. The media are continuing to feed the myth that
the new economy is built on short-term gains,
playing with venture capital or the stock market. Many
companies have failed to meet their objective, several have
gone out of business altogether, lots of new ventures have
been canceled or are being inadequately supported. There are
may more failures than are reported in the media. But that
isnt (so far) leading to any deep reconsideration of
objectives, to more considerate mid-term (if not long-term)
planning. A few companies have learnt the lesson and are
building for the future, but of course they are seldom those
that have the most publicity.
A few clear voices are being heard, here and there; but
they are still isolated in the overwhelming reports of a
miracle success one day, a catastrophe the next. Antonio
Fazio isnt an ethics philosopher. He is the chairman of the
Bank of Italy and his mind is on business and money. In an
intervieo on February 26 he explained quite clearly that
there is a big opportunity for Italian companies (especially
the small and medium enterprises that are the
strongest part of our economy) and that there is an
opportunity for growth that could equal the Italian
miracle of the Fifties. But that will happen only if
they concentrate on the real stuff: products, services,
quality, innovation, competitive edge. He pointed to the fact
that people should learn to be more selective in investing
their savings and companies should be building on sound
ground, not just chasing quick money.
Of course everyone agrees in theory. But we shall need
more cold showers before these words of wisdom are really
understood and practiced. No matter who makes a quick
kill (or dies a quick death) today, the real future of the new economy,
everywhere in the world, is with the people who know how to
make money the old fashioned way by making sound
investments and working hard for lasting quality.
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2. A new book |
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A new book, in Italian, was published in April: La
coltivazione dellinternet. Its about ways of using the
internet effectively for business, but also includes a
broader vision of how the net works and what it can do for
people. Part of it content is already covered in English in this
newsletter and other articles in this site. Over time,
essential parts of the book will be translated or summarized online.
There is a short online presentation in English
and a more extensive one in Italian.
The concept of cultivation of the internet was explained briefly in an
article published in October 1999.
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3. Not much advertising online |
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New reports published in February-March dont change the
picture as we had seen it at the end of last year. The
expenditure on online advertising in 1999 was around 40
billion lire (20 million dollars) and its expected to grow
to 150 billion ($ 75 million) in year 2000. Thats
considerable growth but a very small percentage of
advertising investments: 0.3 percent in 1999, less than 1
percent this year. And of course (as in the US end elsewhere)
over half of that money is circulating within the online
environment the companies buying advertising are the same
that are selling it.
Investments in traditional media by companies selling
internet services in Italy were the equivalent of 70 million dollars
in 1999 (and that does not include the much larger amounts spent by
telephone companies, especially on mobile phones, including
some data transmission services). This year they will probably grow
to over $ 200 million. Internet businesses are spending much more
on traditional media tan anyone is paying for online advertising.
Much more money is being spent on online advertising in a
few other countries, but results are disappointing. On March
31 the San
Francisco Chronicle reported that, according to a
study by Nielsen Netratings, banner click-through rates had
decreased from 2.5 percent in the mid-nineties to 0.36
percent. In spite of the problems, online media spending
increased 86 percent in 1999, while general advertising was
up 10 percent. The amount is large: 1.9 billion dollars. But
its only 2.1 percent of total advertising. The largest
spender was Microsoft (36.2 million dollars) followed by IBM
(27.1), General Motors (21.4) and First USA (14.6).
20.6 percent of the advertising investment in the United
States was in television (18 billion dollars). 20,2 percent
(17.6 billion) in newspapers. The largest spender in 1999 was
General Motors (2,9 billion); followed by Procter &
Gamble (1.7), Daimler-Chrysler (1.5), Philip Morris (1.3),
Ford (1.2) and Time Warner (0.9).
A few years ago, some people were saying that advertising
on the internet would replace traditional media. So far, it
hasnt happened; and for the visible future things are going
the other way. In Italy there is strong growth of mainstream
media advertising. Its expected to grow to over 4 billion
dollars in television in 2001; 3 billion in the press, 500
million in radio, 400 million in outdoor. The most optimistic
projections for online advertising on local sites cant lead
to more than 100 million dollars. Thats a lot of money but
a very small slice of the pie, and not enough to meet the
expectations of thousands of web sites competing for
advertising revenue.
Over time, advertising online will grow and mature. As it
is now, its often clumsy and ineffective; and tiny compared
to traditional media. Business online, of course, is not a
small challenge and opportunity; and its not for some
vaguely defined future. Its here and now. But online
advertising is a very small part of what a company can do on
the internet and, in most cases, it isnt the most important
or productive.
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4. A community of giants |
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When we discuss online communities, we generally think of
relatively small groups of people. Or alliances of small
companies. Or an aggregation of resources sharing knowledge
around an individual company. But did we expect communities
of giants?
In March 2000 it was announced that General Motors, Ford
and Daimler-Chrysler were joining forces online. And that the
system could be shared by other large carmakers around the
world.
The system., of course, is concerned mostly with
purchasing, supplies, technologies and logistics. But sooner
or later it will also involve sales. That got the car dealers
worried, and a few weeks later it was announced that
dealerships in the United States were planning to join forces
online.
Time will tell how these developments will change the car
business. But its interesting to know that the concept of
online community isnt only for people or small
businesses. Its also for very large corporations. One more
proof of the fact that we are in the very early stages of the
new economy. Many of the past ventures and partnerships are falling apart,
or aborting, or dying in their infancy. But there will be new enterprises,
new conflicts and new alliances and many will be quite unexpected.
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