Giancarlo Livraghi April 2011
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It sounds easy. Lets set up a meritocratic system, and magically everything will work much better. But its sooner said than done. Some crucial questions have no easy answers. How can merit be defined, identified, recognized, stimulated and rewarded?
The idea of merit has always existed, in one way or another. But it wasnt so for meritocracy. The word was first used in 1958 and it was coined critically.
It is possible to trace back the concept (though not the word) to Confucius or maybe to another ancient Chinese author, Han Feizi and to the experiment in the second century B.C., during the Han dynasty, of a set of exams to evaluate the merit of managers and employees in the state bureaucracy. It wasnt easy then and it isnt now. Two thousand years later, in a different cultural and social context, we are still facing the same problems.
It isnt a casual coincidence that now China is revaluing Confucian thinking. In a difficult transition from bimillenarian mandarin and bureaucratic rule to a necessarily more flexible environment and in an awkward coexistence of a formally communist political system with the turbulent growth of savage capitalism, combined with widespread corruption it becomes necessary to seek some sort of meritocracy. So far with scarce, if any, results. In the rest of the world, in different situations and cultures, there are anyhow complex problems and widespread errors in all forms of hierarchy.
It is sometimes said that Aristotle had meritocratic ideas, but that was aristocracy and it isnt the same. One could also consider the role of philosophers in Platos Republic but that, too, was a different approach.
Michael Young and the invention of meritocracy
The fact is that the word was used for the first time fiftythree years ago, in an interesting book by Michael Young: The Rise of the Meritocracy.
It isnt an exercise in futurology, though the story it tells is placed in the future. Published in 1958, it pretends to be a report of a revolution in 2034 and a history of developments, starting in the Sixties, that led to the crisis.
Michael Young explains the rise of the merit culture, from 1870, with documents of real facts and opinions. While, obviously, all the consequences following the publication of his book are fiction.
Its based on the specific political and social structure in the United Kingdom, but the concept can be worth considering also in different contexts. With cutting irony, he tells how a school system meant to be egalitarian and based on merit can be turned into a new sort of hereditary aristocracy.
Michael Young imagines that, as a result of school reform and wider access to universities, traditional oligarchies worry about losing their privileges and regain power by taking control of intelligence.
This creates a deep, and widening, rift between a mentally and culturally evolved minority and a vast majority stultified by the banality of mass media and deliberately stupid entertainment (some of this is actually happening see Tittytainment.)
The discrimination is ruthlessly selective. The stupid children of the aristocrats are degraded to the inferior classes, while the bright offspring of the plebeians are adopted by the privileged families. So the subjects are deprived of the mental and organizational resources that they would need to challenge the system.
There seems to be no way out. But there is a gap. Residues of traditional sexism are keeping too many intelligent women at a lower rank that they deserve. Several years after the regime was installed, young female aristocrats find an alliance with old trade union leaders (left in the lower classes before they were deprived of intelligence) and so the underdogs find the leadership that they were missing.
The upheaval, in May 2034, is fearsome. But the story comes to an end before the outcome can be understood. Michael Young doesnt tell us if and how the May risings lead to any permanent results and he comments that its probably a hundred years too late.
Doubts, risks and problems
The story imagined by Michael Young is clearly related to three classics on the degeneration of modern societies: Brave New World by Aldous Huxley in 1932, Animal Farm in 1945 and 1984 in 1948 by George Orwell (even though the word meritocracy wasnt used in their books.)
There are serious reasons to believe that a hierarchy based on merit is more likely to be a problem than a resource. However meritocracy, originally conceived as a disease, was later more widely, though vaguely, perceived as desirable. This can be conceptually reasonable. But its unlikely to work in practice if its complexities arent understood.
Before we get to how it can do good its worth considering three other books about the problems.
One can be seen as ironic fantasy, though the subject is bitterly serious. The Marching Morons by Cyril Kornbluth, 1951. He didnt call it meritocracy, because the word hadnt been invented, but the concept is similar. Its a science fiction story about a devious character who is reanimated from cryostasis in a future where, because of birth control in the better educated classes and vast proliferation of the most ignorant, a small minority of intelligent people rules over an immense multitude of idiots. The mischievous clever survivor offers to the élite a cruel solution for overpopulation: promise wonderful holidays on Venus and lose the stupid tourists in empty space. At the end of the story, he becomes a victim of his own deceit.
In 2006 the idea was turned into a disappointing movie called Idiocracy a clumsy attempt to be funny about a future in which intelligence is extinct and humanity is totally stupid. Poorly conceived and worse produced, its even more stupid than the idiots in the story.
The Peter Principle
The title of the book published by Laurence Peter in 1969 has become so famous that its quoted in dictionaries as an idiomatic expression. But little, if anything, has been done to solve the problem.
Conceived in a cultural environment in which meritocracy is assumed to be prevailing and essentially desirable the Peter Principle states that «in a hierarchy every employee tends to rise to his level of incompetence.»
Laurence Peter ironically defines the subject of his work as the salutary science of hierarchiology. He explains that an organization based on merit tends to promote every competent person to a higher level. People who are good at performing their task are moved to doing something else. The process continues until they reach their level of incompetence and there they remain.
The result is constantly spreading incompetence. And competent people find themselves reporting to the incompetent, who hinder them in their work.
Peters teachings are widely ignored, not only because they are uncomfortable, but also because managers dont like to be told that they are wrong in choosing and promoting their employees or, even worse, that they are the ones who have reached the fatal level of incompetence.
A more extensive comment on the Peter Principle
is in chapter 6 of The Power of Stupidity.
The situation now is worse than it was when it was defined by Laurence Peter because the concept of merit is even more confused. Hirings and promotions are often due to the protection of oligarchic powers, appearance or intrigue that have little to do with competence. Or to the dominating force of financial speculation, as we shall see further on.
Another basic book about why things dont work doesnt contain the word meritocracy, for the obvious reason that it was published in 1957, a year before Michael Youngs. With a strong sense of humor, on very serious problems, Cyril Northcote Parkinson wrote mainly about the misfunctioning of the decision process in hierarchic systems. But there is no lack, in his work, of observations on the questionable criteria for the evaluation, and rewarding, of merit.
For instance there is a chapter in Parkinsons Law called The Short List, or Principles of Selection. Its about how people are chosen for roles of important responsibility and it offers an amusing, while distressing, description of how widely spread (and also institutionalized) selection criteria are totally unrelated to a persons competence in fulfilling the task. It would be long to quote here Parkinsons extended and intriguing list of examples, but it isnt difficult to find the symptoms of this syndrome in all sorts of organizations.
In another chapter, Injelititis, or Palsied Paralysis, Parkinson defines a dangerous disease called injelitance: the rise to authority of people with unusually high combinations of incompetence and jealousy.
He explains that «the injelitant individual is easily recognizable from the persistence with which he struggles to eject all those abler than himself, as also from his resistance to the appointment or promotion of anyone who might prove abler in course of time.» And so «the central administration gradually fills up with people more stupid than the chairman, director, or manager.» As a result «there will soon be an actual competition in stupidity, people pretending to be even more brainless than they are.»
Sometimes injelitance may be counteracted if «an individual of merit», who has been in disguise, hiding his intelligence, «when he reacheds high rank suddenly throws off the mask and appears like the demon king among a crowd of pantomime fairies.» If this happens in the early stages of infection, «recovery is possible in the next ten years. But these instances of natural cure are extremely rare. In the more usual course of events, the disease passes through the recognized stages and becomes incurable.»
Injelititis is contagious. It spreads until a stage is reached «when there is no spark of intelligence left in the whole organization from top to bottom» and so «the institution is, for all practical purposes, dead. It can lay in a coma for twenty years. It may quietly disintegrate.»
If the organization doesnt self-destruct, the only course is to dismantle it. «Infected personnel should be dispatched with a warm testimonial to such rival institutions as are regarded with particular hostility. All equipment and files should be destroyed without hesitation. As for the buildings, the best plan is to insure them heavily and then set them alight. Only when the site is a blackened ruin can we feel certain that the germs of the disease are dead.»
Its distressing to find that too many brainless organizations are artificially kept alive sometimes even resuscitated, though not cured of their demeritocracy.
More comments and analyses on Parkinsons Law
and other books by Cyril Northcote Parkinson
are in chapter 5 of The Power of Stupidity.
The perversity an danger of Social Darwinism
An awful school of thought, so-called Social Darwinism, was proclaimed by Herbert Spencer and other economists in the nineteenth century. The concept of survival of the fittest was warped to mean that the most successful people (specifically the richest) are entitled to merciless dominance over the less affluent, to be treated as misfits who dont deserve to survive, except as tools or servants of the powerful.
Now that dismal theory has been rejected by everyone, including economists. But its still ruthlessly practiced in many situations, in several different ways and it has been getting worse in recent years.
There is obstinate stupidity in the multiplication of violence, repression, persecution, exploitation. Problems that existed and remain unresolved. Others that are newly born, or are growing, with triumphant obtuseness. Human nature appears to be irremediably self destructive. But it isnt so.
Since the early days of The Enlightenment it was clear that the naïve notion of the bon sauvage, as imagined by Jean-Jacques Rousseau, isnt proven by fact or history. It isnt true that human beings, good and kind-hearted in their natural state, are made barbaric and cruel by modern civilization. But its equally wrong to believe the opposite: that man is naturally egoistic and bad so that social awareness and cooperation need to be enforced by authority.
Studies on the origin of our species have made considerable progress in 150 years of development since Darwin. A particularly interesting discovery is the central role of trust in human evolution. (See The evolution of evolution.) Any species that can be called human is neither totally collective nor totally individualistic. It survives and develops only by dynamically balancing the two factors.
It would be naïve to believe that evolution can happen without contrast and conflict. Or that human nature is dominated by altruism, solidarity and care for the common good. But it is just as wrong to assume that civility, ethics, cooperation and solidarity are contrary to the structural and genetic character of our species. They are necessary for its survival and even more so for an evolution that isnt merely the art of surviving, but also of developing and improving.
(Some other observations on this subject
are in part 6 of Stupidity: instinct or culture?)
Rewarding demerit: financial gambling
A blatant example of demeritoracy is the (so called) economic crisis in which we are living. That isnt caused by the (existing and serious) problems of real economy, but by the wretched domination of financial gambling, rewarding tricksters who fake accounting and whoever is lucky in catching the trend when a speculative wave distorts the ups-and-downs of the stock market.
This infection could have been easily diagnosed twenty years ago, but it was allowed actually encouraged to spread until it became a dreadful, still unresolved, epidemic. It will take years to understand if world leaders and opinion makers will be able to learn from this experience or will again do more of the same or, maybe, plunge into another disastrous blunder.
The consequences are often catastrophic for whoever has to pick up the pieces, but in the meantime the gamblers (if they didnt simply run away with the money) can be promoted way beyond their ability (if any) to manage a business or produce results in a real market.
There are, unfortunately widespread, cases that go beyond the Peter Principle such as the promotion to higher levels of people who were already incompetent in their role. Another problem is the proliferation of mergers, acquisitions and concentrations. Causing the loss of those identities and cultures that had made companies successful their unique ability to do something better than anyone else. Many people are removed not because they are incompetent, but because of duplicate roles in the merged organization (another reason is that the cost of acquisitions is partly recovered by cutting staff.)
In the boiling cauldron of the mixedup organization roles overlap and interfere. The people rewarded and promoted are not the most competent, but those favored by the prevailing faction. Power games and hierarchic maneuvering replace any consideration of merit or ability. Even if they survive the massacre, the best people are often moved to roles where they dont fit and anyhow they are demotivated by an environment in which quality doesnt matter.
Commitment isnt rewarded, competence isnt recognized, everyone strives for survival in the vicious circle of intrigue and appearance. The classic Peter Principle combines with other misfunctions to make things even worse.
Aristocracy and other tricky words
If we go back to Aristotle (or, more broadly, to words with a Greek etymology) we find that aristocracy is supposed to mean the rule of the best. In theory, its a pretty good idea. But who decides who are the best? With which criteria? History shows that in practice aristocracy has nearly always turned into something else hereditary privilege, feudalism, power cliques or appointment from above rarely based on any real merit. As it has happened with many other concepts starting with good intentions but degenerating into a loss of their original meaning.
There is also, now as always, a problem of perspective. Whoever is successful tends to believe that whatever made it happen is merit. And, therefore, that meritocracy means promoting more of the same.
There other words that are broadly considered negative. Such as plutocracy, autocracy, bureaucracy. Or, with a different desinence, oligarchy, hierarchy, tyranny, dictatorship. But, though conceptually despised, they continue to multiply, under all sorts of disguises. We can joke about idiocracy, but there is no lack of examples of how it can be distressingly real.
The peculiar case of monarchy is different from all others. For many millennia it was hereditary autocracy, widely accepted as divine right. In ten European countries it has become constitutional, with a role of national identity and tradition, but not of government. There are many more, de facto, monarchies around the world but, nowadays, only a few where the autocrat is called king or emperor.
Even democracy, the most desirable and least unfair form of government, can often decay. And just as often the word is used to define systems that arent at all democratic.
Demeritocracy (and what to do with unmerit)
There could be no end to a list of circumstances and behaviors that generate and multiply demeritocracy. We can all, by simply observing facts, add examples and look for reasons why. In a broad perspective, the same concept can be applied as for stupidity. It cant be totally eliminated, but there is a lot that we can do to reduce and control its power. The more we understand it, the better we can prevent or avoid its awful effects.
But there is another problem. What do we do with the undeserving, or those with less merit? Lets imagine (unlikely as that is) to be working with an infallible meritocratic system. The unavoidable consequence is that someone isnt chosen and is left unemployed, or demotivated by a missed promotion. This doesnt only cause social damage, but also a decrease of efficiency and quality within the organization.
In addition to avoiding promotions to incompetence, we must also take good care of the people that remain where they belong. Or, more broadly, of whoever, though not in the higher levels of the hierarchy, is carrying out a necessary and irreplaceable task.
Doing so with formal mechanisms or generic (often hypocritical) benevolence is worthless and can be irritating when its ritual banality. Genuine and sincere care for human values is much more important than conventional ceremonial.
Very few people are totally deprived of merit. But even in that case no civil society can afford to ignore them. Even criminals must be treated with humanity. In theory, this is the rule and an opinion shared by considerate people. But facts are too often below any acceptable level.
It happens often, on the other hand, that selection standards fail to identify, or to effectively encourage, the best merit. The brightest, most inspiring, really innovative people are often unconventional. Impatient, irreverent, disobedient, undisciplined. Discovering and developing talent is an art. As difficult as its precious.
Merit isnt power and often power isnt merit
It isnt etymological meticulousness to ask ourselves what happens when merit is combined with ocracy. All words ending with -cracy or -archy are, in one way or another, dangerous. And so is the concept of power (see The Stupidity of Power, chapter 10 of The Power of Stupidity.)
For any organization or human community to work properly, from the smallest bunch of people to the governance of the whole planet, it is necessary to entrust someone with an adequate amount of power. When its understood as responsibility, it can work quite well. But too often it becomes arrogance. Because there is a mechanism, in the nature of power, that works as counter-evolution it favors the most unfit.
How do people gain power? Sometimes by not even trying. They are entrusted by other people, because other people trust them. They have natural leadership and a sense of responsibility. This process has a good chance of rewarding merit, generating well deserved, well motivated power. But there are much fewer examples of such intelligent power than we would all like to see.
The reason is that there is competition for gaining and maintaining power. An aggressive, sometimes fearsome, often anxious, always troubled, craving for power. The people who dont seek power per se, but are more concentrated on their responsibilities in doing good for others, have less time and energy to spend on gaining more power or even holding on to what they have. Those who have a greed for power, regardless of its impact on society, concentrate on the struggle for power. With consequences that arent at all meritocratic.
As Friedrich Nietzsche said, «people pay a high price for gaining power: it makes them stupid». Power is an addictive drug. People in power are often afflicted with megalomania. They are led to believe that because they have power they are better, smarter, wiser, than ordinary people. They are also surrounded by sycophants, followers and exploiters enhancing their delusion.
The victims of this perverse mechanism arent just the ordinary people who are subjected to the whims and abuse of the intermediaries as well as those of the powers above. They are also, quite often, the people at the top, who become prisoners of their entourage.
This is why we can never fully trust power. It should not be admired, believed or even respected without making sure that whoever holds power really deserves it.
What happens with merito-cracy? It would be nice if we could find a way of giving responsibility only to those with the appropriate merit. Unfortunately, its difficult. But there is also another problem in the concept. There can be (ad there are many) people of extraordinary merit who dont have the ability, or even the desire, to rule. Therefore a meritocratic system needs to understand, recognize, correctly reward, fondly admire the merit of those who give us wonderful contributions without having, or wanting, any -cracy or -archy of any sort.
In a harmonious, intelligent system we can understand, and use effectively, the differences in attitude and ability. Some people can have better organization talent, and therefore a management role, without necessarily a higher rank than others who, in another way, are making an equally important contribution.
Quality circles arent only cross-departmental and cross-cultural aggregations of different competence, talent and expertise. They can be very useful as such but even more effective if and when they become structural for the whole organization.
The superiority of such systems is abundantly proven. But unfortunately hierarchic structures continue to prevail. They are much less efficient, but enjoyed by bureaucrats and by managers (or rulers) too often motivated by their careers instead of any quality values.
The ambiguities of merit
There is a crucial question. What do we mean by merit?
When a system tries to be formally meritocratic it is forced to rely on a rigid and arithmetically measurable mechanism. Such as a standard set of exams or evaluation techniques. Of the same sort of those used to measure an intelligence quotient which, notoriously, dont work. For several reasons, including the cultural bias that rewards compliance and discourages diversity, promotes obedience and discredits independent judgment, appreciates habit and doesnt understand innovation.
For such conventionality of education the oligarchy imagined by Michael Young would risk progressive decline into complacency and dumbness. But we dont need imaginary scenarios to understand this problem. There are real examples of cultures degrading into habit and dogmatism for their unwillingness, or inability, to understand the merit (and intelligence) of people and ideas that dont fit their prejudice.
We need also to understand that there cant be any universal concept of merit. The same person can be excellent in one role, inadequate in another. Any rigid definition of tasks and responsibilities leads to inefficiency. (For all my life I have been saying that organograms dont work because people arent rectangular and I have been lucky enough to experience the outstanding results that can be achieved by adapting structure to human resources, not vice versa.)
We are plagued with a vicious spreading of demeritocracy. Such problems have always existed and we could understand them better if we werent forgetting, or disregarding, the lessons of history. But we also need to understand that the problems we are facing are different from anything that we had experienced in the past.
The reasons for the difference are explained
at the end of Stupidity: instinct or culture?
and also in Stupidity and Biology
chapter 2 of The Power of Stupidity.
Its essentially a matter of size. Humanity has never been so numerous and with such massive influence on the environment of the whole planet. We still need to learn as much as we can from history and prehistory, anthropology and biology, geology and ecology. But also to understand that we are in a situation of which we have no prior experience. Demeritocracy has become unsustainable.
Its typical, as its distressing, that in such an emergency we have a loss of trust and a spreading of passing the buck (when things dont work the blame is on someone else.)
Its difficult, but it isnt utopia
Its quite clear that the concept of meritocracy is questionable and can be understood in many different ways. But this doesnt mean that its wrong. Quite to the contrary, when it works it isnt only morally and socially desirable, it also produces excellent results.
Whoever has practical experience of living and working in environments where there is mutual respect, strong motivation, merit recognition, knows how pleasant they are and how they generate quality. But the perception and the atmosphere are more emotional than rational, more instinctive than ritual, more human than procedural. And ay, theres the rub. Its very difficult, probably unachievable, to understand and manage merit with standardized, bureaucratic, formal criteria.
The subject of meritocracy has been, and continues to be, widely debated. Many believe, with some good reasons, that its utopia. Unfortunately it is, if we imagine that it can be universally homogeneous, applicable to everybody and everything by rigid rules and with the same criteria. But this doesnt mean that its impossible.
With flexibility and good sense, sympathy and sensitivity, we can really understand and encourage merit much more and much better than how its done in most organizations (including those that believe, or pretend, to be meritocratic.) And also in all sorts of human relationships.
Rather than a method, its an idea. More than a discipline, its an ideal as such, unreachable as total perfection, but worth pursuing to the highest achievable level.
We could, if we really tried, make substantial progress in recognizing and encouraging merit, wherever it is. Any effort to do so is, in itself, admirable though even in the best of all possible worlds we could never be able to discover all the people who, without having, nor seeking, the limelight, are improving some part, large or small, of the world we live in. Probably nobody will ever erect a monument to those many, generous unknown. But they deserve our everlasting gratitude. Without them, we would be heading for doomsday.
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